FAQs

Shipping

Where are my products coming from?
The majority of our products are shipped from China. We also have manufacturing, fulfillment and shipping partners in other regions around the world. We have partners located in United States, Costa Rica, Portugal, India and other countries. So if you order multiple items it’s possible they may come in different packages and/or delivered at different times from any one of our global warehouses.

Where do you ship and how much it cost?
We ship to approximately 50 different countries around the world. The product price does not include shipping price. Depending on your location, customs duties may also be imposed.

How long will it take for my order to be delivered?
We ship all around the world so delivery times will depend on your country of residence. It’s also important to note that multiple products in your order may ship from various locations.

We want to make sure you get your order as quickly as possible while keeping costs down so we can always give you the best deal!

We process orders within two to three days from the order date Mondays through Fridays. The orders are then shipped the next day after processing. Please note that we do not ship orders over the weekend.

After successfully delivering tens of thousands of orders to happy customers around the world, below are the typical time frames we have observed.

Depending on your location, it may take anywhere from 10 to 50 days for your items to get to you. This primarily depends on your local customs and import procedures. Below are the most typical time frames for your region:

Location  Estimated Shipping Time
The United States 10-15 days
Canada, Europe, Middle East 15-20 days
Australia, New Zealand 20-30 days
Mexico, Central America, South America 30-40 days


Please note order delivery time can be affected by holidays, weather conditions, customs laws and other variables out of your or our hands. Please understand we cannot be held responsible for these situations.